At Cloé Montréal, we aim to deliver your order as quickly and accurately as possible. Below you will find all information regarding our shipping and delivery process.

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Processing Time

All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive an email containing your tracking information.

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Shipping Time

The average delivery time is 3–7 business days, depending on your location.
Please note that delivery may take longer during busy periods or due to customs inspections.

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Shipping Method & Origin

All orders are shipped directly from our supplier in China.
Depending on your country of residence, customs duties or import fees may apply. These costs are the responsibility of the customer.

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Shipping Costs

Shipping fees are displayed during checkout.
They may vary based on:

• Weight of the order

• Destination

• Selected shipping method

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Shipping Responsibility

• Once the tracking information shows that the package has been delivered, responsibility transfers to the customer.

• Please ensure that your shipping address is entered correctly.

• Any address errors must be reported within 24 hours after placing the order.

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Contact

For shipping-related questions, feel free to contact us:

📧 info@cloemontrealboutique.com